Privacy Policy
In accordance with the legal requirements of data protection law (in particular the German Federal Data Protection Act (BDSG), as amended, and the European General Data Protection Regulation (GDPR)), we provide the following information regarding the nature, scope, and purpose of our company's processing of personal data. This Privacy Policy also applies to our websites and social media profiles. For the definitions of terms such as "personal data" or "processing," please refer to Article 4 of the GDPR.
Name and contact information of the data controller
Our data controller (hereinafter "Data Controller") within the meaning of Article 4(7) of the GDPR is:
Dajana Toll
Machaweg 12
14532 Kleinmachnow
Email: info@grenzenreich.de
Types of Data, Purposes of Processing, and Categories of Data Subjects
Below, we provide information about the nature, scope, and purpose of the collection, processing, and use of personal data.
1. Types of Data We Process
Usage data (access times, websites visited, etc.), personal information (name, address, etc.), contact information (phone number, email, fax, etc.), content data (text entries, videos, photos, etc.)
2. Purposes of processing pursuant to Art. 13(1)(c) of the GDPR
Marketing, sales, advertising, customer service and customer retention, and handling contact requests
3. Categories of data subjects pursuant to Article 13(1)(e) of the GDPR
Website visitors/users, customers
The individuals concerned are collectively referred to as "users."
Legal Basis for the Processing of Personal Data
Below, we provide information about the legal basis for the processing of personal data:
If we have obtained your consent to the processing of personal data, the legal basis is Article 6(1), first sentence, subparagraph (a) of the GDPR.
If processing is necessary to fulfill a contract or to take steps prior to entering into a contract at your request, the legal basis is Article 6(1), first sentence, subparagraph (b) of the GDPR.
If processing is necessary to comply with a legal obligation to which we are subject (e.g., statutory retention requirements), the legal basis is Article 6(1), first sentence, subparagraph (c) of the GDPR.
If the processing is necessary to protect the vital interests of the data subject or another natural person, the legal basis is Article 6(1), first sentence, subparagraph (d) of the GDPR.
If the processing is necessary to safeguard our legitimate interests or those of a third party, and your interests or fundamental rights and freedoms do not override those interests, the legal basis is Article 6(1), first sentence, subparagraph (f) of the GDPR.
Disclosure of Personal Data to Third Parties and Processors
As a general rule, we do not disclose any data to third parties without your consent. Should this nevertheless occur, the disclosure is based on the legal grounds mentioned above—for example, when data is transferred to online payment providers to fulfill a contract, or pursuant to a court order, or due to a legal obligation to disclose the data for the purposes of criminal prosecution, threat prevention, or the enforcement of intellectual property rights.
We also engage data processors (external service providers, e.g., for web hosting of our websites and databases) to process your data. If data is transferred to data processors under a data processing agreement, this is always done in accordance with Article 28 of the GDPR. We carefully select our data processors, monitor them regularly, and have secured the right to issue instructions regarding the data. In addition, the data processors must have implemented appropriate technical and organizational measures and must comply with the data protection regulations in accordance with the BDSG (as amended) and the GDPR.
Data Transfer to Third Countries
The adoption of the European General Data Protection Regulation (GDPR) established a uniform framework for data protection in Europe. Your data is therefore primarily processed by companies subject to the GDPR. Should processing, however, be carried out by third-party services outside the European Union or the European Economic Area, those services must meet the specific requirements set forth in Articles 44 et seq. of the GDPR. This means that processing is carried out on the basis of specific safeguards, such as the EU Commission's official recognition of an adequate level of data protection equivalent to that of the EU, or compliance with officially recognized specific contractual obligations, known as "Standard Contractual Clauses."
To the extent that, due to the invalidity of the so-called "Privacy Shield," pursuant to Article 49(1)(a) of the GDPR, we obtain your explicit consent to the transfer of data to the United States, we draw your attention to the risk of covert access by U.S. authorities and the use of the data for surveillance purposes, possibly without any legal recourse for EU citizens.
Data Deletion and Retention Period
Unless expressly stated in this Privacy Policy, your personal data will be deleted or blocked as soon as you revoke the consent you have given for its processing, or the purpose for which it was stored no longer applies, or the data is no longer necessary for that purpose—unless its continued retention is required for evidentiary purposes or is precluded by statutory retention obligations. This includes, for example, commercial law retention obligations for business correspondence under Section 257(1) of the German Commercial Code (HGB) (6 years) as well as tax law retention obligations under Section 147(1) of the German Fiscal Code (AO) for supporting documents (10 years). When the prescribed retention period expires, your data will be blocked or deleted, unless storage is still necessary for the conclusion or fulfillment of a contract.
Hosting Our Website and Creating Log Files
If you use our website solely for informational purposes (i.e., without registering or otherwise submitting information), we collect only the personal data that your browser transmits to our server. When you view our website, we collect the following data:
• IP address;
• User's Internet service provider;
• Date and time of access;
• Browser type;
• Language and browser version;
• Content of the request;
• Time zone;
• Access status/HTTP status code;
• Data volume;
• Websites from which the request originates;
• Operating system.
This data is not stored together with any other personal data you provide.
This data is used to ensure that our website is user-friendly, functional, and secure, to provide you with features and content, and to optimize and analyze the website statistically.
The legal basis for this is our legitimate interest in data processing, which is also based on the purposes stated above, pursuant to Article 6(1), first sentence, subparagraph (f) of the GDPR.
For security reasons, we store this data in server log files for a period of 7 days. After this period expires, the data is automatically deleted, unless we need to retain it as evidence in the event of attacks on the server infrastructure or other legal violations.
Contact us via the contact form / email / fax / mail
When you contact us via the contact form, fax, mail, or email, your information will be processed for the purpose of handling your inquiry.
The legal basis for processing your data, if you have given your consent, is Article 6(1), first sentence, letter a) of the GDPR. The legal basis for processing data transmitted in connection with a contact request, email, letter, or fax is Article 6(1), first sentence, letter f) of the GDPR. The data controller has a legitimate interest in processing and storing the data in order to respond to user inquiries, to preserve evidence for liability purposes, and, where applicable, to comply with its statutory retention obligations regarding business correspondence. If the purpose of the contact is to enter into a contract, the additional legal basis for the processing is Article 6(1), first sentence, subparagraph (b) of the GDPR.
We may store your information and contact request in our Customer Relationship Management system ("CRM system") or a similar system.
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For personal data entered in the contact form and data sent via email, this occurs once the respective conversation with you has ended. The conversation is considered concluded when the circumstances indicate that the matter in question has been definitively resolved. We retain inquiries from users who have an account or contract with us for a period of two years following the termination of the contract. In the case of statutory archiving requirements, deletion occurs after these periods have expired: at the end of the retention period under commercial law (6 years) and tax law (10 years).
You may revoke your consent to the processing of your personal data pursuant to Article 6(1), first sentence, subparagraph (a) of the GDPR at any time. If you contact us by email, you may object to the storage of your personal data at any time.
Contacting Us by Phone
When you contact us by phone, your phone number is processed to handle your inquiry and its resolution, and is temporarily stored in the RAM or cache of the phone device or displayed on the screen. This information is stored for liability and security reasons—to provide proof of the call—as well as for business reasons, to enable us to return your call. In the case of unsolicited sales calls, we will block the phone numbers.
The legal basis for processing the phone number is Article 6(1), first sentence, subparagraph (f) of the GDPR. If the purpose of the contact is to enter into a contract, the additional legal basis for processing is Article 6(1), subparagraph (b) of the GDPR.
The device cache stores calls for 14 days and gradually overwrites or deletes old data; when the device is disposed of, all data is deleted and the storage medium is destroyed if necessary. Blocked phone numbers are reviewed annually to determine whether the block is still necessary.
You can prevent your phone number from being displayed by calling with your number suppressed.
Social Media Presence
We maintain profiles and fan pages on social media. When you use or access our profile on the respective network, the privacy policy and terms of use of that network apply.
Data Categories and Description of Data Processing: Usage data, contact data, content data, inventory data. Furthermore, user data within social networks is generally processed for market research and advertising purposes. For example, usage profiles can be created based on users' usage behavior and the resulting interests. These usage profiles can in turn be used, for example, to display advertisements both within and outside the networks that are presumed to correspond to users' interests. For these purposes, cookies are typically stored on users' computers, in which their usage behavior and interests are recorded. Furthermore, data may also be stored in the usage profiles regardless of the devices used by users (particularly if users are members of the respective platforms and are logged in to them). For a detailed description of the respective forms of processing and the options for opting out, please refer to the privacy policies and information provided by the operators of the respective networks. We also note that requests for information and the exercise of data subject rights are most effectively handled directly with the providers. Only the providers have access to users' data and can take appropriate measures and provide information directly. If you still need assistance, however, you may contact us.
Purpose of processing: Communication with users who are connected to and registered on social media platforms; providing information and advertising our products, offers, and services; promoting our brand and maintaining our image; evaluating and analyzing users and content on our social media platforms.
Legal Basis: The legal basis for the processing of personal data is our legitimate interest in the purposes set forth above, pursuant to Article 6(1), first sentence, subparagraph (f) of the GDPR. To the extent that you have given us or the social network operator your consent to the processing of your personal data, the legal basis is Article 6(1), first sentence, subparagraph (a), in conjunction with Article 7 of the GDPR.
Data Transfer/Recipient Category: Social Network.
You can find the privacy policies, options for requesting information, and opt-out options for the respective networks and service providers here:
Instagram – Service Provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland – Privacy Policy/Opt-Out: https://help.instagram.com/519522125107875, Objection: https://help.instagram.com/contact/186020218683230; Agreement on Joint Processing of Personal Data on Instagram Pages (Art. 26 of the GDPR): https://www.facebook.com/legal/terms/page_controller_addendum.
Rights of the Data Subject
Objection or Withdrawal of Consent to the Processing of Your Data
To the extent that the processing is based on your consent pursuant to Article 6(1), first sentence, subparagraph (a), and Article 7 of the GDPR, you have the right to withdraw your consent at any time. This does not affect the lawfulness of the processing carried out on the basis of your consent prior to its withdrawal. To the extent that we base the processing of your personal data on a balancing of interests pursuant to Article 6(1), first sentence, subparagraph (f) of the GDPR, you may object to the processing. This is the case, in particular, if the processing is not necessary for the performance of a contract with you, as we will explain in the following description of the functions. If you exercise such an objection, we ask that you explain the reasons why we should not process your personal data as we have been doing. In the event of a justified objection, we will review the situation and either cease or adjust the data processing, or explain to you our compelling legitimate grounds on the basis of which we will continue the processing. You may object at any time to the processing of your personal data for the purposes of advertising and data analysis. You may exercise your right to object free of charge. You can notify us of your objection to advertising using the following contact information:
Dajana Toll
Machaweg 12
14532 Kleinmachnow
Email: info@grenzenreich.de
Right of Access
You have the right to access the personal data we have stored about you pursuant to Article 15 of the GDPR. This includes, in particular, information regarding the purposes of processing, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned retention period, and the source of your data, if it was not collected directly from you.
Right to Rectification
You have the right to have inaccurate data corrected or accurate data completed in accordance with Article 16 of the GDPR.
Right to Erasure
You have the right to have your data stored by us erased pursuant to Article 17 of the GDPR, unless this is precluded by statutory or contractual retention periods or other legal obligations or rights requiring further storage.
Right to Restriction
You have the right to request a restriction on the processing of your personal data if any of the conditions set forth in Article 18(1)(a) through (d) of the GDPR are met:
• If you contest the accuracy of the personal data concerning you for a period that allows the controller to verify the accuracy of the personal data;
• the processing is unlawful, and you object to the erasure of the personal data and instead request that the use of the personal data be restricted;
• the controller no longer needs the personal data for the purposes of the processing, but you need it to assert, exercise, or defend legal claims; or
• if you have objected to the processing pursuant to Article 21(1) of the GDPR and it has not yet been determined whether the controller's legitimate grounds override your interests.
Right to Data Portability
You have the right to data portability under Article 20 of the GDPR, which means that you can receive the personal data we have stored about you in a structured, commonly used, and machine-readable format, or request that it be transferred to another controller.
Right to File a Complaint
You have the right to file a complaint with a supervisory authority. As a general rule, you may contact the supervisory authority, in particular in the Member State where you reside, where you work, or where the alleged violation occurred.
Data Security
To protect all personal data transmitted to us and to ensure that data protection regulations are complied with not only by us but also by our external service providers, we have implemented appropriate technical and organizational security measures. For this reason, among other things, all data is transmitted between your browser and our server via a secure SSL connection.
Source: www.juraforum.de